Active Range
What Shipping Methods Are Available?
We ship Australia-wide and internationally. Standard shipping within Australia is available for a flat rate of $10, and all Australian orders over $100 receive free standard shipping. We also offer Express Post at an additional cost for faster delivery. International shipping is available for a flat rate of $20. All orders are carefully packed and dispatched with love from Australia.
How do I place an Order?
Placing an order is easy. Simply browse our products, select the items you would like to purchase, add them to your cart, and proceed to checkout. Enter your shipping details, choose your preferred shipping method, and complete payment securely online. Once your order has been placed, you will receive a confirmation email with your order details.
How long will my order take to arrive?
Orders are usually dispatched within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
Do you ship internationally?
Yes, we offer international shipping to selected countries for a flat rate of $20. Delivery times may vary depending on the destination country.
How do I use the Strengthen Hair & Scalp Oil?
Apply the oil directly to the scalp 1–3 times per week, massage gently for a few minutes, leave it on for at least 4 hours or overnight, and then wash thoroughly with shampoo.
How often should I use the oil?
For best results, use the oil consistently 1–3 times per week. Consistency is the key to seeing improvement over time.
Do you offer a money-back guarantee?
Yes. We offer a 30-day money-back guarantee because we want you to feel confident when trying our products. If you are not happy with your purchase for any reason, simply contact us within 30 days of receiving your order and we will assist you with a refund. Customer satisfaction is very important to us.
Can I return my order?
For hygiene reasons, we cannot accept returns. If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will help resolve the issue.